As a result of the pandemic, shipping carriers are still unable to ship orders to specific countries for both the North America and European platforms. If your customers live in a country where shipping services are temporarily suspended, they will be unable to place orders for the time being.
North American platform
Shipping remains temporarily unavailable for the countries included in the table below. This affects all Shops running on top-level domains od the United States (.com), Canada (.ca) and Australia (.co.au).
| Country | Country Code |
| Afghanistan | AF |
| Bhutan | BT |
| Brunei Darussalam | BN |
| China | CN |
| Eritrea | ER |
| French Guiana | GF |
| Guadalupe | GP |
| Kiribati | KI |
| Laos | LA |
| Lesotho | LS |
| Martinique | MQ |
| Mongolia | MN |
| Saint Pierre & Miquelon | PM |
| Samoa | WS |
| Suriname | SR |
| Tajikistan | TJ |
| Timor-Leste | TL |
| Turkmenistan | TM |
| Tuvalu | TV |
| Vietnam | VN |
European platform
Shipping remains temporarily unavailable for the countries included in the table below. This affects all Shops running on the top-level domains of Germany, Belgium, Netherlands, Spain, Poland, Switzerland, Sweden, Norway, Austria, Italy, Denmark, United Kingdom, France and Ireland.
| Country | Country Code |
| Afghanistan | AF |
| Australia | AU |
| Brasilia | BR |
| Chile | CL |
| China | CN |
| French Polynesia | PF |
| French Guiana | GF |
| Guadeloupe | GP |
| Japan | JP |
| Yemen | YE |
| Canada | CA |
| Libya | LY |
| Lord Howe Island | AU |
| Martinique | MQ |
| New Caledonia | NC |
| New Zealand | NZ |
| New Zealand Outer Territories | NZ |
| Puerto Rico | PR |
| Réunion | RE |
| Singapore | SG |
| South Africa | ZA |
| Syria | SY |
| Taiwan | TW |
| Tasmania | AU |
Countries affected by shipping restrictions can change quickly. We’ll be sure to update these lists when we receive more information. Until then, stay healthy!
If you have any questions about COVID-19 shipping conditions, let us know in the forum or comments below.
