You might be familiar with the phrase ‘learn from your mistakes.’ Well, we put this into practice and have improved the error messages in your Shop.
For example, let’s say you use the Customize Tool in your Shop. A customer adds a personalized product to their shopping cart but encounters a (hypothetical) problem. In this scenario, your customer would have received a general error message. This general error message lacked concrete information about what went wrong and this made fixing the problem quite challenging.
To combat this problem, we’ve introduced new, situation-specific error messages. Now, your customer can quickly and easily address the problem at hand. This includes problems like, print types that cannot be combined on one print area, low resolution, designs that are too large or too small, or copyrighted content we’re not allowed to print.
Just so you know, we do more than print T-shirts. We write every line of code ourselves and can thus – bit by bit –improve the Spreadshop experience for customers and Shop owners alike.
Do you have a suggestion, thought or idea for how we can improve Spreadshop? Let us know in the comments.
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Clear error messages are crucial for a smooth shopping experience. Perhaps consider adding a feature for customers to provide feedback directly on the error message interface for further improvements.
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